The communication was not that good at all in the beginning. The order also took months to receive. Once we reached out to customer service, Una and the team were super responsive and comforting about the process. They finally came and they were perfect! We love ‘em! The submission process of our artwork was flawless and the final product looks exactly like the digital file that we submitted.
My client and I were very impressed by the quality of these keychains- they came out exactly as envisioned. The communication was great as well and required a proof approval both before manufacturing and shipping. I was a little unprepared that they would be coming from China, but will be ordering again with the right timeline in mind.