They took a while but they were well worth it! All staff members I talked to were very knowledgeable, friendly, and replied fairly quickly. The pillowcases I got turned out very soft, and the colors turned out fantastic as well, and I love the slight shine of the plush fabric! I would honestly compare the fabric to the better quality Funko plush and Squishmallows, they really are that soft. I'll definitely be using this site again once I move more stock! Here are pictures of it with the flash on and off in the same lighting to show off the shine, and one with it stuffed on a folding display table to help show off the scale!